Privacy Policy

Emphasizing its respect for the privacy of its users, ArtChart requests certain information from users when registering, commenting or using certain features of the Website in order to provide safe and secure services. For example, information such as phone number and email is required to process and access reports and newsletters. All ArtChart activities are legal and based on the rules of e-commerce, which is defined for legal processes related to the purchase of subscriptions. It is to be noted that only information including address, phone number and email which the user has registered is acceptable and all correspondence and responses of ArtChart Company are made through these informations.

Therefore, entering the address, email and mobile and phone numbers by the user, considered as confirmed information. If the aforementioned information is not entered correctly or completely, ArtChart may request additional information from the user to ensure the accuracy and certainty of the registration.

Artchart website also collects the following information anonymously from the system when installing or using the application with the permission of the user. This information is collected as needed to study the causes of error, troubleshoot systems, and improve the user experience when using the ArtChart website and application. Moreover, this information is used to marketing research and provide related services and offers. given that, this data is used in a way that does not directly relate to a specific person.

  • Device type, language and type of your device’s operating system, Android ID and Android device ID, searches performed on the website and ArtChart application and selected results, duration and time periods of your use of ArtChart, technical information and server reports including Network type and browser type and version.
  • This information is merely used by ArtChart and will not be shared with any other business partner. If the user requests, the previous information will be deleted and this information will not be collected after that.

Moreover, in case of any interruption, the following information is collected to study the cause and fix the error:

ArtChart, like other websites, uses IP aggregation and cookies. A cookie is a file created by a browser at the request of a site and allows you to save your visits and customize them for the site. Many browsers allow you to disable cookies. For this purpose, you can read the browser guide. But ArtChart protocols, servers and security layers, and appropriate data management practices make every effort to protect users' information and prevent unauthorized access. Needless to say, the responsibility for any misuse lies with the offending person or persons, and Artchart reserves the right to object and prosecute.

ArtChart sends emails or text messages to members of the Website to inform them of events and news, special services or promotions. If you do not wish to receive ArtChart emails and newsletters, you can tap the unsubscribe button at the bottom of the email page. No further action to unsubscription, will be considered as consent to the receipt of emails and messages and shall deprive you of the right to object.

ArtChart may send survey forms to some users or customers via social networks or text messages from it’s phone numbers listed in the Contact Us section.

ArtChart may edit users’ comments in order to comply with the rules of the website. Also, if the comment or message sent by the user is subject to instances of criminal content, ArtChart can use the recorded information for legal action. Users, while using the services of ArtChart website, grant ArtChart the right to edit and use the information within the framework of the above-mentioned rules, and deprive them of the right to object.

Indeed, users are responsible for maintaining the password and username, and therefore users should not disclose this information to another person to prevent any possible misuse. If the user assigns their mobile number to another person, in order to prevent abuse or possible problems, users should change their mobile number in the profile and register a new number.

The user is liable for any possible damages resulting from the above-mentioned by the user, and the user deprives him of the right to make any claim against ArtChart. ArtChart keeps users' personal identities confidential and does not transfer their personal information to any other person or organization, unless it is required by a competent judicial or administrative authority or in accordance with the current laws and regulations of Iran to provide them to the competent authorities. In these cases, ArtChart has no legal liability for damages, and users have implicitly waived any right to object by expressing their consent to the use of the Website Services.

ArtChart does its best to protect the information and privacy of its users and hopes to provide a safe, comfortable and enjoyable shopping experience for all.

If you have any questions, please follow the channels addressed in the "Contact Us" section.